We don't just do the work alone; we work together with you, our client. We explicitly invite you to actively contribute your ideas and to collaborate on financial solutions. Our aim is for you to understand our advice and to ask for clarification if that's not the case. We have the patience to explain complex matters thoroughly. Only then can it become your story. We want to truly get to know our clients.
We won't be quick to present flashy offers. Instead, we prefer to find the best solution for you. We are convinced that listening carefully to you and looking precisely at your personal situation ultimately leads to the best advice.
We consider your wishes and possibilities from the overall picture. This way, we bring coherence to all the individual parts of the advice.
We have the expertise to serve you as effectively as possible. And we ensure that this knowledge remains up to date. In this way, the quality of our financial services remains consistently high.
With us, you always know exactly where you stand. This includes our fees. So, we're happy to give you a clear insight into our earnings.
For advice and also for concluding a financial product, you will receive an invoice from us. Before we start the work, we will make clear agreements with you about the rate we will apply.
What does our reward consist of?
From 1 January 2013, we will no longer receive commission from the financial institution from which you purchase the product. We consider this a good thing. This strengthens our independent position as financial advisors.
Which invoices are we sending you?
We operate on two rates. We work on an hourly rate and a fixed fee per assignment.
For some assignments, it is difficult to estimate the exact time commitment. Naturally, you would like to know where you stand. If you wish, we can agree on a fixed fee. In that case, any overtime will be at our expense. If significantly fewer hours are required, we will arrange a suitable solution with you. .
On some services, VAT applies, and some services are VAT exempt. We will inform you of this in advance.
Furthermore, our invoice can sometimes be deductible for (income) tax. Think, for example, of invoices for mortgage advice or for business advice.
For non-life insurances and savings accounts, it is still possible to work on a commission basis. This often concerns relatively small amounts. For practical reasons, we will continue to maintain this form of payment for these products for the time being. When you purchase such a product from us, we will, of course, inform you about the amount and how it will be settled.
When it comes to loans, we are obliged to work on a commission basis. We will, of course, inform you about this in advance as well.
Perhaps at that moment you will already have an idea of what you want. Perhaps not. In any case, we will ask further questions. This way, we ensure that not only we, but also you, get the most complete picture possible of all your wishes and ideas.
Next, we will check if your wishes are feasible and we will determine which products and services best match those wishes.
Following this, we will discuss the possible products and services together and jointly choose an optimal solution. This way, we move from the overall picture to the final product/service, and you remain a co-director in shaping your financial future.
We regularly ask ourselves whether the chosen products/services are still the best. If you wish, we will continue to monitor this for you. You can then be assured that we will contact you if at any point it appears that a different approach might be better. We will also explicitly record this agreement.
I am satisfied when the customer feels they own the chosen solution.
I am satisfied if we have been able to help the customer in a clear way and the customer feels comfortable with the offered solution.
Do you have a question or would you like personal advice? Please feel free to contact us. We're happy to help you think things through and assist you further.
024 - 870 30 20
info@dielemanfv.nl
Bijsterhuizen 30-07 H 6604 LP Wijchen